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Find a Location

Jeffrey's Appliance Service, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJeffrey's Appliance Service, Inc.

    Major Appliance Services

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Repair of major household appliances in their residence or in our shop including refrigerators, washers, dryers, dishwashers, ranges, disposals, microwave ovens, compactors, electric beds, hoods, baseboard heaters, window/wall air conditioners, PTAC units, ice machines  and water heaters gas/electric.

    Also sales of appliance parts for do-it-yourself repairs. 

    Brands serviced include Admiral, Amana, American, Asko,  Bosch, Broan, Crosley, Dacor, Danby, Electrolux, Frigidaire, General Electric, Haier, Hotpoint, Jennair, Kelvinator, Kenmore, Kitchenaid, Legget & Platt, LG, Magic Chef, Maytag, Miele, Rheem, Samsung, Scotsman, Sharp, Spdeedqueen, Splendid, subzero, Thermador, Uline, Westinghouse, Whirlpool, Wolf, and Viking

    Products & Services

    Appliance Parts, Electric water heaters, Gas water heaters

    Business Details

    Location of This Business
    111 N Vista Rd Ste 3F, Spokane Vly, WA 99212-2960
    BBB File Opened:
    9/16/1992
    Years in Business:
    38
    Business Started:
    6/15/1985
    Business Started Locally:
    6/15/1985
    Business Incorporated:
    1/1/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Joseph Sonduck, President
    Contact Information

    Principal

    • Mr. Joseph Sonduck, President

    Customer Contact

    • Mr. Joseph Sonduck, President
    Additional Contact Information

    Fax Numbers

    • (509) 926-2464
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    A Jeffreys Appliance repairman came back to my home yesterday after being told by Fidelity National Home Warranty that they are charging too much for my washing machine repairs and that my claim was transferred to another department to give me the option to cash out or choose a model of their choice. While at my home for just a few minutes, the repairman said, "oh no! I did it again, second time this week. I broke the bolt." He then got on the phone with someone and then told me they were planning on picking up my washer today at 11:00 am. Not feeling right about this, I called Fidelity this morning and they said they were unsure as to why Jeffreys came back over at all. They said they would have to deduct any service charges incurred by service visits from my cash out amount. I feel strongly that there should not be any amount deducted from my offer based on the visit yesterday. Furthermore, the guy said he broke my machine even more. The strangest thing is that I cannot see any evidence that any part was ever touched on my machine, let alone bolts being broken off. This seems like a total scam to me from every angle.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Judy H

    1 star

    12/30/2023

    *******'s used to be prompt, polite, and I have referred them to others in the distant past. My recent encounter with them resulted in calling a different company. *******'s came out to assess a problem with my dryer. They did not have parts for it on the truck which could be understandable .. but this is what they specialize in and it sounds like they have stopped carrying parts even for common makes, models, problems. They have to order and then schedule to come back. All that could be fine if the appliance is expendable for a couple of weeks. However, the woman who was scheduling the re-visit was so rude that I ended up calling another company. Coincidentally they were in my neighborhood, came to my house the same day, had the parts on the truck and repaired it for less that *******'s estimate. Occasionally things happen but it is my opinion that *******'s needs to reassess the way they are handling the business and their customer **********************/scheduling personnel. To add insult to injury I received a bill from them for $99.14 for the unproductive assessment/estimate visit.

    Local BBB

    BBB Great West + Pacific

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