BBB Accredited Business sinceAdditional Locations
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Douglass Properties offers a wide variety of apartment community options to meet your lifestyle. Whether you are value-conscious or luxury minded, Douglass Properties has the perfect home waiting for you. We take great pride in our properties and our customer service. Our company is committed to offering high-quality apartment living along with a knowledgeable, professional, and friendly staff. With properties spanning the Spokane area, we are sure you will find an apartment home with us where you can enjoy the lifestyle you desire.
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A BBB Accredited Business since
BBB has determined that Douglass Properties meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Douglass Properties include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Type of Entity
Business ManagementMr. Harlan Douglass, President
Apartments Corporate Housing Property Management Apartment Finding & Rental Service
Method(s) of PaymentNo cash payments accepted at leasing offices. Cash payments are accepted at the corporate office location. We accept credit card payments over the phone. Credit card and ACH payments are both accepted through online bill pay.
Alternate Business NamesArtisan Apartments Center Court Apartments Colfax Square Apartments Crosspointe Apartments Graymayre Crossing Apartments Harlan Douglass Properties Knightsbridge Apartments Morning Glory Circle Apartments Parc Grand Apartments Stone Horse at Wandermere Sullivan Court Apartments The Lusitano Apartments The Reserve at Shelley Lake Woodstone Apartments
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview