BBB Accredited Business since
American Tree Service, Inc.
Phone: (509) 627-2757 Fax: (509) 627-3317 104408 E 297 Pr SE, Kennewick, WA 99338
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Each customer is given individual, specialized care. Greg & Sandi True, owners, have extensive knowledge of trees and yard landscaping; we give the customer consultation and instruction for proper tree care. We have a 75 ft man lift machine that can fit through a 48 inch gate! Our self-propelled diesel stump grinder can fit through a 36 inch gate! Owner is on every job and is a ISA Certified Arborist and has a "ISA Tree Risk Assessor Qualified" certification. Every job is handled with care: attention to detail and a spotless cleanup. We care about the long-term health and appearance of your trees. 90% of our business is either referral or previous/repeat customers. The job will be done correctly and meticulously, every time.
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A BBB Accredited Business since
BBB has determined that American Tree Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for American Tree Service, Inc. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
These agencies may include:
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Type of Entity
Business ManagementMr. Greg True, Operations Manager/Owner Ms. Sandi True, President/Owner
Tree Service Lawn & Tree Care
Method(s) of PaymentCheck, cash, VISA and MasterCard
WA State Labor & Industry business license # AMERITS985PH exp 10/12 ISA
ISA Certified Arborist #PN 6049A Gregory True; Sandi True. ISA Certified Arborist #PN 6062A. Both are Tree Risk Assessment Qualified.
We have business licenses in every city that we service.
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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