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Eastern Washington, North Idaho and Montana

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that KHQ TV, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for KHQ TV, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on KHQ TV, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 01, 1956 Business started: 01/01/1946 in WA Business started locally: 01/01/1946 Business incorporated: 01/01/1946 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Idaho Secretary of State
700 West Jefferson Room E205, Boise ID 83720
http://www.sos.idaho.gov/
Phone Number: 208-334-2300
sosinfo@sos.idaho.gov

Type of Entity

Corporation

Business Management
Ms. Patricia McRae, General Manager
Contact Information
Principal: Ms. Patricia McRae, General Manager
Business Category

Television Stations & Broadcast Companies

Alternate Business Names
KNDO TV NBC KNDU

Additional Locations

  • 1201 W Sprague Ave

    Spokane, WA 99201 (509) 448-6000

  • 216 W Yakima Ave

    Yakima, WA 98902 (509) 737-6709

  • 3312 W Kennewick Ave

    Kennewick, WA 99336 (509) 737-6700

  • 608 Northwest Blvd

    Coeur D Alene, ID 83814 (208) 667-2326

  • PO Box 600

    Spokane, WA 99210

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Phone Numbers

  • (509) 448-4644 (Fax)
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Additional Web Addresses

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Additional Email Addresses

  • - Communication/Mass Email
  • - Sales
  • - Communication/Mass Email
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Complaint Detail(s)

4/17/2012 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: KHQ Sends me emails very day concerning news and weather. **************************.

Desired Settlement: I want them to stop emailing me.

Business Response:

KHQ will honor the request to not send anymore emails to this address.  The emails are sent from an automated system that the user must first subscribe to. 
 
However, when we went into our system to delete this person we could find no evidence of the users email address to delete.  If this person continues to receive the unwanted emails from KHQ please let us know.  We will need to further explore why they are still being sent when there is no evidence of the user subscribing to KHQ.com.
 
Thank you.
 
******** *****
President/General Manager
KHQ Incorporated
KHQ KNDO KNDU SWX Television
**** ** ******* ******
Spokane, WA  99201
 

Consumer Response:

Better Business Bureau:

 

I have reviewed the response made by the business in reference to complaint ID 8988880, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

BBB's Final Determination: Consumer accepted resolution offered by the business.