BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Apollo Spas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Apollo Spas include:
- Length of time business has been operating
Factors that raised the rating for Apollo Spas include:
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Rob Anselmo, Accountant and Administrative Manager Ms. Jennifer Evans, Service Manager
Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair Spas & Hot Tubs - Supplies & Parts Bathroom Remodeling - Walk-In Tubs Swim Spas Gazebos Patio Equipment & Supplies
Products & Services
Apollo Spas sells the following brand(s): Apollo Spas, Artic Spas
Method(s) of PaymentCash, Check, Debit Card, Credit Card
Refund and Exchange PolicyCustomer acknowledges the following terms and conditions: All deposits are final and non-refundable. Price locks/holds on purchases are good for 180 days from date of deposit. All purchases must be paid in full or finance approved before delivery will be made.
ALL CHEMICAL SALES ARE FINAL AND NON-REFUNDABLE.
In store account credits issued by an authorized Apollo Spas employee are good for EXACTLY 1 YEAR from the date of issuance and will be forfeited if not used by the expiration date.
Alternate Business NamesApollo West, LLC Arctic Spas
Member of the Spokane Home Builders Association, the Spokane Valley Chamber of Commerce and the Coeur d'Alene Chamber of Commerce.