BBB Business Review

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BBB Accredited Business since

Helene's Property Place, LLC

Phone: (509) 338-9008 Fax: (509) 338-3417 225 NE Olsen St, Pullman, WA 99163 http://www.helenespropertyplace.net View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers a variety of real estate services, including:

Property Management
Real Estate Rentals
Real Estate Sales

This business manages rental units in a variety of locations and building sizes, and assists consumers in finding a suitable place to rent. 

Please contact this business if there is anything that you have questions about or if you would like to discuss further details in buying, listing, or renting.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Helene's Property Place, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Helene's Property Place, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Helene's Property Place, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 04, 2001 Business started: 09/15/1999 in WA Business started locally: 09/15/1999 Business incorporated 09/07/1999 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Real Estate Licensing-WA
Olympia WA
www.dfi.wa.gov/cs
Phone Number: (360) 664-6500

Washington Department of Licensing
P.O. Box 9015, Olympia WA 98507-9015
http://www.wa.gov/dol/bpd/refront.htm
Fax Number: 360-586-0998

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Helene Hopkins, Owner/ Broker
Contact Information
Principal: Ms. Helene Hopkins, Owner/ Broker
Business Category

Real Estate Real Estate Consultants Real Estate Rental Service Real Estate - Rentals by Individuals Real Estate Agents Real Estate Services Property Management Real Estate Developers Apartments

Method(s) of Payment
Checks and money order

Customer Review Rating plus BBB Rating Summary

Helene's Property Place, LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.