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In Eastern Washington, North Idaho and Montana

BBB Accredited Business since

AAA Red Lodge Rental

Additional Locations

Phone: (406) 425-2125 12 N Broadway Ave, Red Lodge, MT 59068

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that AAA Red Lodge Rental meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for AAA Red Lodge Rental include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on AAA Red Lodge Rental
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 31, 2012 Business started: 11/06/2006 in MT Business started locally: 11/06/2006 Business incorporated: 11/06/2006 in MT

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Piney Hardiman, Licensed Property Manager
Contact Information
Principal: Ms. Piney Hardiman, Licensed Property Manager
Business Category

Property Management Vacation Rentals

Additional Locations

  • 12 N Broadway Ave

    Red Lodge, MT 59068 (406) 425-2125

  • PO Box 1725

    Red Lodge, MT 59068

  • 1

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Complaint Detail(s)

8/8/2012 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I contracted AAA Red Lodge Rentals to manage my property in Red Lodge Montana. As it turned out AAA did not have me fill the necessary paperwork to have my utilities turned back in to my name when the renters moved out. The renters were paying the utilities. The result was the power was turned off, the pipes froze and exploded destroying the kitchen and making the house uninhabitable. Consequently, my insurance premiums have tripled as a result of their negligence.

Desired Settlement: If at all possible I would like them to pay the amount above and beyond what I normally paid for my home owners premium which was $800.00 a year. It has since tripled due to the claim I was forced made due to damage to the home! I'm now paying 2400.00 a year.

Business Response: Hello ****
We have attached the documentation relevant to case # 9129348. Which consists of the letter to Safeco, our Agreement to Manage, and Addendum B for Long Term Rentals.  Please review. The letter written August 26, 2010 states our position clearly and this response still stands today.  The incident was unfortunate.  We would suggest that Ms. ****** contact other insurance companies to get more competitive rates or report Safeco Insurance to the Better Business Bureau for tripling her rates.
Thank you,
***** ********
Licensed Property Manager
AAA Red Lodge Rentals
Toll Free ###-###-####

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved