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In Eastern Washington, North Idaho and Montana

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BBB Accredited Business since

First Priority Financial Inc.

Phone: (509) 623-1623 Fax: (509) 444-1139 View Additional Phone Numbers 1500 W 4th Ave Ste 410, Spokane, WA 99201 View Additional Email Addresses http://www.JackTenold.com View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that First Priority Financial Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for First Priority Financial Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on First Priority Financial Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: May 01, 1995 Business started: 05/01/1995 in WA Business started locally: 05/01/1995 Business incorporated: 07/21/2006 in WA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Financial Institutions
152 Israel Rd SW , Olympia WA 98501-9033
http://dfi.wa.gov/default.htm
Phone Number: 360-902-8700
Fax Number: 360-902-8760

Type of Entity

Corporation

Business Management
Mr. Jack Tenold, Branch Manager Ms. Tana Tenold, Office Manager Mr. Jason Catlin, Branch Co-Manager
Contact Information
Principal: Mr. Jack Tenold, Branch Manager
Principal: Ms. Tana Tenold, Office Manager
Business Category

Mortgage Brokers Mortgage Bankers Reverse Mortgage

Products & Services

First Priority Financial Inc. offers the following product(s): FHA, HECM (Home Equity Conversion Mortgage), Purchase Loans, Refinance Loans, Reverse Mortgages, VA

Alternate Business Names
1st Priority Financial Inc.
Licensing

WA: CL 195311 (STATE OF WASHINGTON)

NMLS -  Nationwide Mortgage Licensing System & Registry,
First Priority Financial NMLS 3257, WA
NMLS 3257, OR NMLS Jack Tenold NMLS 10261  Personal
Jason Catlin NMLS 57702  Personal
ML 3337  (STATE OF OREGON)

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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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