Business ProfileforInland Medical & Rehab, Inc

Inland Medical Rehab, @ 2 years ago for over $2,000, sold me an electric power wheelchair. I am crippled. Age 72. Retired. While I was merely sitting in my chair, at home, the metal seat spontaneously broke off almost throwing me to the floor. I only weigh 160 lbs. I was not abusing the chair. I only use the chair in the home. I called Inland for help & repair. My chair was useless with no seat. It took a week for Inland to come to my house. They took the chair to their repair shop. They refused to give me a loaner. I had to scrounge for an old manual chair. That chair is very small and poorly designed. I AM IN CONSTANT PAIN in the manual chair. It is also dangerous (tipping, rolling away) when I transfer to bed, toilet, or chair. With NO communication, Inland has now kept my chair for over a month! I called to ask them whats going on. Their repair ************************, told me they have not received (not ordered?) a new metal chair assembly. The chair, after a month, had not been fixed. **** would not say WHEN it would be fixed. ***************** up on me when I tried to follow up with more questions. I just want my power chair back. Its over-$2,000 chair. Now useless. By their rules, ******** wont cover a new power chair purchase for another year. I feel Inland is incompetent. I feel they are engaging in Age Discrimination and Handicap discrimination. Their chair broke and is useless. They took the money. They are not fixing, backing, or returning my chair. I want my fixed chair back. I am in a lot of pain. Inland wont call me or even talk to me when I called that one time. If they are in membership with you they are giving you a very bad name. If theyre not in your membership they, nonetheless, need correction as an entity that has permission to do business with the public (by whatever jurisdiction has granted them a business license)License means qualified permission,or privilege. Right to abuse handicapped - old?