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Description

Products and Services Offered:

  • Business Insurance
  • Personal Insurance
  • Employee Benefits
  • Life, Disability & Individual Medical
  • College Student Property Insurance
  • Financial Planning


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fidelity Associates Insurance & Financial Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fidelity Associates Insurance & Financial Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fidelity Associates Insurance & Financial Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 27, 1995 Business started: 05/01/1983 in WA Business started locally: 05/01/1983 Business incorporated 01/01/1906 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Washington State Office of the Insurance Commissioner
P O Box 40244, Olympia WA 98504
Phone Number: 1-800-562-6900

Type of Entity

Corporation

Business Management
Mr. Scott Jones, President/CEO Mr. Burke Bevins, Governing People Ms. Diane Huber, CFO Mr. Craig Jones, Governing People Ms. Mary Lemon, Chief Operating Officer Mr. Steve Stocker, Governing People Mr. Jim Vanlobensels, Governing People
Contact Information
Principal: Mr. Scott Jones, President/CEO
Customer Contact: Ms. Mary Lemon, Chief Operating Officer
Business Category

Insurance Companies Insurance - Auto Insurance - Bonding Insurance - Long Term Care Insurance - Rental Insurance - Disability Insurance - Liability Insurance - Property Insurance Consultants Financial Services Insurance - Employee Benefits Employee Benefit Plans

Hours of Operation
Monday - Friday 8:00 am - 4:30 pm, with 24 hour/7 day on-call emergency claims service
Alternate Business Names
Fidelity Associates Financial Services, Inc. Fidelity Associates Inc. Fidelity Associates Insurance Brokers

Additional Locations

  • 501 S Bernard St

    Spokane, WA 99204 (509) 747-3121

  • PO Box 3144

    Spokane, WA 99220

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.