BBB Accredited Business since
Oakenshield Chimney Service
Additional LocationsPhone: (509) 624-4000 View Additional Phone Numbers PO Box 4405, Spokane, WA 99220 http://www.oakenshieldchimney.com
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Oakenshield Chimney Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Oakenshield Chimney Service include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison | Chart
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 0 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 0 |
| Total Closed Complaints | 0 |
Definitions | BBB Complaint Process | File a Complaint against Oakenshield Chimney Service
Customer Reviews Summary Read customer reviews
| Customer Experience | Total Customer Reviews |
|---|---|
| Positive Experience | 8 |
| Neutral Experience | 0 |
| Negative Experience | 0 |
| Total Customer Reviews | 8 |
Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Oakenshield Chimney Service
Additional Information
topLicensing
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
http://www.lni.wa.gov
Phone Number: (509) 324-2600
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Corporation
Business Management
Mr. Mark Swartout, Co-owner / COOBusiness Category
Chimney Builders & Repair Mason Contractors Fireplaces Stoves - Wood, Coal Chimney Cleaning Chimney Cleaning Equipment & Supplies Chimney Lining Materials Chimneys - Prefabricated
Alternate Business Names
Oakenshield Stove & ChimneyIndustry Tips
Contractors - GENERAL ADVICEAdditional Locations
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PO Box 2261
Post Falls, ID 83877 (208) 777-1022
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PO Box 4405
Spokane, WA 99220 (509) 534-1241 (509) 624-4000
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
