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BBB Business Review

BBB Accredited Business since 8/1/2011

R W Gallion, Inc.

Phone: (509) 927-7777 Fax: (509) 927-2297 12701 E Sprague Ave, Spokane Vly, WA 99216 View Additional Email Addresses http://www.rwgallion.com Facebook Twitter

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Description

Granite countertops, Kitchen and Bath remodeling , and flooring

BBB Accreditation

A BBB Accredited Business since 8/1/2011

BBB has determined that R W Gallion, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for R W Gallion, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on R W Gallion, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on R W Gallion, Inc.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

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See Trends in Complaints on R W Gallion, Inc.

Additional Information

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BBB file opened: July 16, 1991 Business started: 06/01/1978 in WA Business incorporated: 12/19/2003 in WA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
http://www.lni.wa.gov
Phone Number: (509) 324-2600

Type of Entity

Corporation

Business Management
Mr. Randy Gallion, President Ms. Carolyn Gallion, Vice President
Contact Information
Principal: Mr. Randy Gallion, President Principal: Ms. Carolyn Gallion, Vice President
Business Category

CARPET & RUG DEALERS - NEW COUNTER TOP SUPPLIERS FLOOR MATERIALS LINOLEUM DEALERS HARDWOOD FLOORERS HARDWOOD MAINTENANCE MARBLE & GRANITE INSTALLATION, STONEWORK FABRICATION FLOOR LAYING, REFINISHING AND RESURFACING COMPANIES CERAMIC TILE COMPANIES GRANITE DISTRIBUTORS

Method(s) of Payment
Cash, Check, Visa, Master Card
Refund and Exchange Policy
30% cancellation fee plus any shipping charges
Industry Tips
Contractors - GENERAL ADVICE
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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