4 of 5 images | See All Images >>
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Inland Northwest Bank is a full service banking facility with eleven local banking locations.
Request a Quote
A BBB Accredited Business since
BBB has determined that Inland Northwest Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Inland Northwest Bank include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Type of Entity
Business ManagementMs. Cindy Bocook, AVP/Assistant Branch Administrator Mr. Randall L. Fewel, President & CEO Ms. Elizabeth Herndon, SVP/Chief Retail Banking Officer Ms. Leilani McKernan, VP/Controller Ms. Holly Poquette, SVP/Chief Financial Officer
Banks Mortgage Brokers
Hours of OperationMain Branch Lobby: Monday - Friday 9:00 AM to 5:00 PM
Drive-Thru: Monday - Friday 9:00 AM to 6:00 PM
Alternate Business NamesINB INB Mortgage
Inland Northwest Bank offers a great Reward Checking and Savings account (earns monthly interest). We currently offer a new Platinum Visa card for both Business and Personal use with a 9.99% fixed rate with no annual fee. The Visa card earns rewards and has a flat $10.00 for balance transfers.
Industry TipsFinancial Tip: Check Status of Health of Bank or Credit Union
1021 E Hawthorne Rd
Spokane, WA 99218 (509) 466-1111 Directions
11917 W Sunset Hwy
Airway Hgts, WA 99001 (509) 244-4840 Directions
15015 E Sprague Ave
Spokane Vly, WA 99216 (509) 924-1033 Directions
1729 E Seltice Way
Post Falls, ID 83854 (208) 777-0887 Directions
2110 N Ruby St
Spokane, WA 99207 (509) 232-4666 Directions
2905 E 57th Ave
Spokane, WA 99223 (509) 448-7770 Directions
30 W Prairie Ave
Coeur D Alene, ID 83815 (208) 762-1155 Directions
31845 N 5th Ave
Spirit Lake, ID 83869 (208) 623-5700 Directions
421 W Riverside Ave Ste 113
Spokane, WA 99201 (509) 456-8888 Directions
518 W Francis Ave
Spokane, WA 99205 (509) 323-1144 Directions
955 W Ironwood Dr
Coeur D Alene, ID 83814 (208) 664-8747 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Email Addresses
- - eQuote
Complaint Trends - Last 3 Years
Customer Review Trends
|5/4/2011||Problems with Product/Service|