BBB Accredited Business since
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Full service auto body collision, frame and painting. 24 hour towing for mechanical problems and accidents. Jump starts, and unlocks.
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A BBB Accredited Business since
BBB has determined that Myers Auto Rebuild & Towing, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Myers Auto Rebuild & Towing, Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Business ManagementMs. Theresa Myers, Owner Secretary Treasurer Mr. Steve Myers, Owner President
Auto Body Repair & Painting Auto Restoration Auto Transporters & Drive-Away Companies Towing - Automotive Auto Services Auto Body Shop Equipment & Sup Auto Paintless Dent Repair Auto Paint - Mobile Auto Parts & Supplies - Used Auto Repair - Maintenance Auto Bumpers, Guards & Grilles Auto Parts & Supplies - New
Method(s) of PaymentCash
Visa, Mastercard, Discover
Industry TipsAuto Repair
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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BBB Complaint Process
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Additional Phone Numbers
- (509) 334-1717(Phone)
- (509) 334-4545(Phone)
- (509) 334-4545(Phone)
- (509) 332-5316 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Problems with Product/Service
Read Complaint Details
Complaint: The repair of my vehicle resulted in work not completed but stated as such as well as breaking the parking assist/camera on my back bumper of the car.
Desired Settlement: Finish the job to include: flar damage and fixing the parking assist. I also will require a rental while my car is back in for repairs.
When ******* picked up her vehicle she indicated the stated issues with her vehicle. At that time we told her we would fix these problems, she just needed to tell us when she wanted to do it. I will call her to schedule a time for her to bring the vehicle to us.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved