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          Air Design Heating & Air Conditioning has 1 locations, listed below.

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            Business ProfileAir Design Heating & Air Conditioning

            Air Conditioning Contractor
            BBB accredited business

            Contact Information

            1807 E Francis Ave

            Spokane, WA 99208-2745

            Get Directions
            Visit Website
            (509) 487-4328

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2013

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Air Design Heating & Air Conditioning offers commercial and new construction, retro-fit heating and cooling services and maintenance, as well as a fireplace and fire pit shoppe.

            Products & Services

            Air Conditioning Contractor

            Business Details

            Location of This Business
            1807 E Francis Ave, Spokane, WA 99208-2745
            BBB File Opened:
            1/30/2001
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Started Locally:
            1/1/1979
            Business Incorporated:
            11/16/2015
            Accredited Since:
            4/1/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            • WA L & I Construction Contractor #AIRDE**004P5
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Air Design
            • Lindeman LLC
            • Bartons Fireplace Shoppe
            • Air Design Heating & Refrigeration
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Aaron Lindeman, Owner
            Contact Information

            Principal

            • Mr. Aaron Lindeman, Owner

            Customer Contact

            • Mr. Aaron Lindeman, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            G. N.

            01/28/2023

            Air Design installed the heating and AC in our new home in 2020. We have been having problems with the furnace since. Air Design technicians came out several times during the first year while the system was under warranty, but the problem was never fixed. We would think that they fixed it, but when its cold again our furnace lags behind and the house is cold. For the last 2-3 ******* we have been supporting the central heat with space heaters and a gas fireplace which mostly overheats the vacant second floor to keep us somewhat comfortable on the first. The gas bill is going through the roof. Now that there is no warranty by the builder or Air Design we have to hire someone else to fix the problem.

            Air Design Heating & Air Conditioning Response

            01/30/2023

            We always love the opportunity to help customers, but it is really difficult to help if we are unaware of the problems customers are having. Our company has not visited this customer (*************************) since November 3, 2021. We were unaware the Nemri's were still having issues with their furnace. If the problem is ongoing, we would have been out in 2021 with no problem! It's now January 30, 2023, and we have not been contacted by the Nemri's, other than this BBB review. Please contact us so we can send out a manager and/or a technician and figure out what your concerns are.

            Customer Response

            01/30/2023

            I have some ***** e-mails sent to the builder during the first year (under warranty), and the last email was sent on October 15, 2021 (after the warranty has ended) repeatedly requesting repairs for this problem, not just with the furnace, but also with the ** during the record heat wave of Summer 2021. Communication with Air Design was always by phone so there are no records to show on my end. My phone records show 17 phone conversations with Air Design between February 8, 2021, and November 3, 2021. The last email clearly explains that the problem was not fixed as the warranty has just ended. I have never seen any company honoring a warranty after it had lapsed. That's why Air Design has not heard from me since then, but that does not make right.

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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