BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
One Siource Talent (OST) is a former BBB Accredited Business but not since 2010. OST continues to display the BBB logo on postcards that it sends to consumers. BBB sent a letter to the business on 2/07/2014 asking that the company refrain from using the BBB logo or in any way suggesting to consumers that OST is a BBB Accredited Business. One Source Talent did not respond to BBB's letter. Failure to discontinue an ad containing a significant misrepresentation is considered a major violation of advertising standards. For that reason, the BBB rating of One Source Talent has been changed to an F.
Update: One Source Talent contacted BBB on 4/30/2014 and indicted they had previously complied with BBB's request but had apparently not reported that to BBB.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for One Source Talent include:
- 123 complaints filed against business
Factors that raised the rating for One Source Talent include:
- Length of time business has been operating.
- Response to 123 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||84|
|Total Closed Complaints||123|
Type of Entity
Talent Listing Service Audio-Visual Production Services