skip entire header and global navigation

BBB Business Review

BBB Accredited Business since 7/29/2011

Century 21 Town & Country

Additional Locations

Phone: (248) 608-5000 Fax: (586) 726-8646 View Additional Phone Numbers 48680 Van Dyke Ave, Shelby Twp, MI 48317 http://www.century21town-country.com

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Our  Award winning offices and the outstanding personal service offered by our professional sales associates guide you through the maze of infinite details surrounding the purchase or sale of your home. Helping you become familiar with a new area, finding the right home for your family, arranging financing and settling in, in a timely fashion, is our priority. Assuring that your relocation is a pleasant experience is our ultimate goal.



Whether you are relocating to Michigan from another state or country, moving across town, upgrading or downsizing, CENTURY 21 Town & Country's Relocation Services Division can make it a smooth, hassle-free experience.



If you have a home to sell in the Metropolitan Detroit area, CENTURY 21 Town & Country gives maximum exposure to assure you of reaching the best qualified buyers in today's real estate market. If you are moving here from a different locale, we have the power to place you with a top real estate firm to assist you in marketing your present home.  As Michigan's #1 CENTURY 21 firm, our continued commitment to excellence provides you with outstanding service and satisfaction.

BBB Accreditation

A BBB Accredited Business since 7/29/2011

BBB has determined that Century 21 Town & Country meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Century 21 Town & Country include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Century 21 Town & Country
See Trends in Complaints on Century 21 Town & Country

Additional Information

top
BBB file opened: October 08, 1996 Business started: 01/01/1979 in MI Business incorporated: 08/31/2009 in MI
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Licensing & Regulatory Affairs (f/k/a Department of Labor and Economic Growth)
P.O. Box 30018, Lansing MI 48909
Phone Number: (517) 241-9288

Type of Entity

Corporation

Business Management
Ms. Linda Scope, Relocation Dept
Contact Information
Customer Contact: Ms. Linda Scope, Relocation Dept
Business Category

Real Estate Relocation Service Real Estate Services Real Estate Consultants Real Estate Agents

Alternate Business Names
Town & Country Property II, Inc.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations