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      Country
          Country

          Find a Location

          Consumers Energy has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Consumers Energy

              530 W Willow St Lansing, MI 48906-4874

              BBB Accredited Business
            • Consumers Energy

              4600 Coolidge Hwy Royal Oak, MI 48073-1676

              BBB Accredited Business
            • Consumers Energy

              PO Box 369 Royal Oak, MI 48068-0369

              BBB Accredited Business
            • Consumers Energy

              2400 Weiss St Saginaw, MI 48602-3858

              BBB Accredited Business
            • Consumers Energy

              666 W. Willow St. Lansing, MI 42069

            Business ProfileforConsumers Energy

            Electric Companies
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.18/5stars

            Average of 57 Customer Reviews

            Customer Complaints

            282 complaints closed in last 3 years

            136 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/19/2012

            Years in Business: 138

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Consumers Energy has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Consumers Energy

                530 W Willow St Lansing, MI 48906-4874

                BBB Accredited Business
              • Consumers Energy

                4600 Coolidge Hwy Royal Oak, MI 48073-1676

                BBB Accredited Business
              • Consumers Energy

                PO Box 369 Royal Oak, MI 48068-0369

                BBB Accredited Business
              • Consumers Energy

                2400 Weiss St Saginaw, MI 48602-3858

                BBB Accredited Business
              • Consumers Energy

                666 W. Willow St. Lansing, MI 42069

              BBB File Opened:
              2/1/1995
              Years in Business:
              138
              Business Started:
              1/1/1886
              Business Started Locally:
              1/1/1886
              Business Incorporated:
              1/22/1968
              Accredited Since:
              10/19/2012
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • a CMS Energy Corporation Company

              Customer Complaints

              282 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/23/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Me and my wife are handling 2 accounts and on both accounts using several different forms of payment. And money was taken by them out my account and they are saying money was given taken out of their account...i never received in my account. Now i have to pay more to keep my lights on
              Read More

              Customer Reviews

              57 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nykeena J

              02/16/2024

              I paid my bill it came out twice they refuse to help me fix it ***** told me they cant do anything about it

              Local BBB

              BBB of Detroit & Eastern Michigan

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