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Southfield, Serving Eastern Michigan & the U.P.

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This Business is not BBB accredited

Sears Roebuck & Company

Additional Locations

Phone: (734) 762-7800 Fax: (248) 442-5570 View Additional Phone Numbers 18900 Michigan Avenue  Fairlane Town Center, Dearborn, MI 48126 View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • Complaints against this business are handled by another BBB.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Additional Complaint Information

The BBB Serving Detroit & Eastern Michigan does not process any complaints for this company. Any complaints are directed to the BBB of Chicago and Northern Illinois for processing. For a full report contact the BBB located in Chicago, IL at 312.832.0500 or

Additional Information

BBB file opened: April 01, 1924 Business started: 01/01/1887
Contact Information
Principal: Mr. John Anderson, Store Manager
Business Category

Department Stores Construction & Remodeling Services

Service Area
The BBB Serving Detroit & Eastern Michigan does not process any complaints for this company. Any complaints are directed to the BBB of Chicago and Northern Illinois for processing. For a full report contact the BBB located in Chicago, IL at 312.832.0500 or
Alternate Business Names
Handy Craftsmen, Inc. Kmart Corporation Kmart Stores Kmart Stores, Farmington Sears Sears Appliance Select Sears Auto Center Sears Auto Repair Sears Carpet Cleaning Services Sears Catalog Sears Consumer Financial Corporation Sears Credit Central Sears Credit Protection Plan Sears Dental Center Sears Driving School Sears Emergency Road Service Sears Gold Master Card Sears Hearing Aid Center Sears Home Central Sears Home Improvements Sears Home Protection Plan Sears Life Insurance Sears Marketing Center Sears Merchandise Group Sears Motorist Club Sears National Customer Relations Sears Parts and Repair Center Sears Portrait Sears Professional Painting Sears Repair Service Sears Roebuck Sears Roebuck Company Sears Service Center Sears Tire Group Super Kmart The Great Indoors
Industry Tips
Home Improvement Comment

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Types of Complaints Handled by BBB

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Additional Web Addresses

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