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BBB Business Review

BBB Accredited Business since 5/9/1997

Charles R. Ploof & Associates

Phone: (248) 548-7676 Fax: (248) 548-7665 12711 Vernon Avenue, Huntington Woods, MI 48070 http://www.crploof.com

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Description

Charles R. Ploof & Associates provides an objective independent consulting resource focused toward multi-location networking issues, as well as Next Generation 9-1-1, with an emphasis on effective planning and implementation of a wide spectrum of telecom projects.  With an emphasis towards improving cost and service performance in a networking environment, including addressing evolving technologies such as VoIP, IVRs, contact centers, unified communications and related convergence approaches, Charles R. Ploof & Associates is well positioned to provide clients with a full range of telecommunications planning, implementation, and operations support services.  Mr. Ploof is especially strong on assessing user requirements, network planning, problem analysis/resolution, systems development, and vendor negotiations.  He possesses good communications skills with exceptional writing abilities.  As a pragmatic consultant with a results oriented management style, he provides sound recommendations based on over thirty-five years of progressively responsible experience in various facets of the telecommunications industry.  Mr. Ploof is a member of the Society of Telecommunications Consultants (STC), the Pacific Telecommunications Council (PTC), the National Emergency Number Association (NENA), and the Better Business Bureau of Eastern Michigan (BBB).  Charles R. Ploof & Associates is a VA Verified Veteran Owned Small Business (VOSB).

BBB Accreditation

A BBB Accredited Business since 5/9/1997

BBB has determined that Charles R. Ploof & Associates meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Charles R. Ploof & Associates include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Charles R. Ploof & Associates

Additional Information

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BBB file opened: May 09, 1997 Business started: 05/01/1996
Type of Entity

Sole Proprietorship

Business Category

Communication Consultants Telephone Communications

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BBB Complaint Process

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