BBB Business Review
This Business is not BBB accredited
First National Bank of AmericaAdditional Locations
Phone: (517) 351-2660 241 E. Saginaw, East Lansing, MI 48823
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for First National Bank of America include:
- Failure to respond to 1 complaint filed against business
- BBB does not have sufficient background information on this business
Factors that raised the rating for First National Bank of America include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||9|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Office of Financial & Insurance Regulation
P.O. Box 30220, Lansing MI 48909-7720
Phone Number: 877-999-6442 Consumer Hotline
Fax Number: (517) 335-4978
Business ManagementMr. Jon Hinsman, Customer Service Manager