BBB Business Review
BBB Accredited Business since
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Northern Auto is a family owned car repair shop. 40 years in the same location. Highest rating for honesty, competence, reasonable prices & timely work from our clients from NPR Radio's Car Talk unsolicited survey. Proudly serving Royal Oak-Berkley area since 1970. Northern is servicing domestic cars - GM, FORD, Chrysler and imports/foreign cars - KIA, HYundai, Toyota, Honda, Nissan, Subaru, VW, Volvo, Infiniti, Lexus and more. For you convenience After Hour Drop Off Box. Kids friendly waiting area. Loaner car $12.50 while yours is being repair. ASE (Michigan State) certified technicians. Properly insured and licensed repair facility. Angie's List Super Service Awarded shop 2009 and 2010. The SE Oakland County 2010 winner Vote4TheBest Detroit business by WDIV channel 4,
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A BBB Accredited Business since
BBB has determined that Northern Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Northern Repair, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of State
Michigan Dept. of State, Lansing MI 48918
Type of Entity
Auto Air Conditioning Lubricating Service - Automotive Brake Service Auto Services Auto Repairing - Foreign Auto Diagnostic Service