BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business is in the process of responding to previously closed complaints.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||29|
|Total Closed Complaints||55|
Additional Complaint Information
Customers allege they have received damaged merchandise from the firm, but the firm fails to refund the purchase price. The firm has responded to those complaints by stating the following:
" Per our website all damage needs to be reported with in 24-48 hours. If an item is damaged by the shipper, then our customers are required to contact us with in 48 hours of the receipt of shipment so we can file a claim and make arrangements for a replacement. This is also stated on
the customers invoice that they received prior to shipment. If a customer fails to report the damage we can not file a claim nor can we make arrangements for a replacement."
This report reflects national complaint activity.
Type of Entity
Appliances - Major - Dealers Internet Shopping Internet Marketing Services