BBB Accredited Business since
Hagopian & Sons, Inc.
Additional LocationsPhone: (248) 399-2323 Fax: (248) 399-7206 View Additional Phone Numbers 14000 W 8 Mile Rd, Oak Park, MI 48237 http://www.originalhagopian.com
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Hagopian & Sons, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Hagopian & Sons, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 0 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 4 |
| Total Closed Complaints | 4 |
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Complaint Process |
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Additional Information
topBusiness Category
Carpet & Rug Cleaners Carpet & Rug Dealers - New
Alternate Business Names
Ghiordes Knot Hagopian Carpet Cleaners Hagopian Carpet Cleaners The Original Hagopian Cleaning Services, Inc. Hagopian Imports Hagopian Rug Outlet Hagopian World of Rugs The Original Hagopian The Original Hagopian Cleaning ServicesAdditional Locations
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14000 W 8 Mile Rd
Oak Park, MI 48237 (248) 449-7847 (248) 541-6500 (248) 399-2323 Directions
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14050 West Eight Mile Road
Oak Park, MI 48237 Directions
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1700 Stutz Drive, Suite 20 Michigan Design Center
Troy, MI 48084 Directions
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1719 Plymouth Road, Suite B-28
Ann Arbor, MI 48105 Directions
-
43223 Twelve Mile Road
Novi, MI 48377 Directions
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850 South Old Woodward
Birmingham, MI 48009 Directions
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
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Complaint Detail(s)
| 5/2/2013 | Problems with Product/Service |
| 3/3/2013 | Problems with Product/Service |
| 5/6/2012 | Problems with Product/Service |
| 2/12/2012 | Problems with Product/Service |
| 1 | |