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Find a Location

Varsity Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Varsity Ford

      3480 Jackson Ave Ann Arbor, MI 48103-1915

    • Varsity Ford

      PO Box 2507 Ann Arbor, MI 48106-2507

    Business ProfileforVarsity Ford

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Varsity Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Varsity Ford

        3480 Jackson Ave Ann Arbor, MI 48103-1915

      • Varsity Ford

        PO Box 2507 Ann Arbor, MI 48106-2507

      Location of This Business
      3480 Jackson Ave, Ann Arbor, MI 48103-1915
      BBB File Opened:
      8/5/1986
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Incorporated:
      7/23/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Contact Information

      Customer Contact

      • Matt Standord

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/17/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      August 15, 2022 I took my 2018 **** escape (VIN# 1FMCUIGD5JUA29949) to have repairs done. It was supposed to have the engine replaced. Since this was a manufacture malfunction **** was going to pay for. Everything went as followed. But on October 14 I receive a call from the shop stating one of their employees took the vehicle for a test drive to make sure it was running well. While on the test drive the vehicle was hit by another vehicle causing for the vehicle to be totaled. He suggested that i reached out to my insurance and let them know of the accident. I reached out to my insurance, and they were going to contact the dealer to figure out what the plan was. Varsity Ford is denying covering the cost because the feel like it was not their employees fault however it had been 2 months that i had not had possession of the vehicle and now i am stuck without a vehicle and most likely higher insurance note because of the claim when i did not even have the vehicle. I just want **** to pay for the vehicle since it was in their possession while this happened. It's very unfair that I have been making payments on a car that i have not been able to use and now that it's totaled, they are just not willing to be responsible for the damages caused while their watch.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shannon F

      1 star

      12/19/2023

      Purchased a vehicle from them and after 6 months the engine is shot. I kept up with oil changes, I changed my oil every **** miles. *** cam phasers, timing chain, valve covers and a belt need to be replaced.

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