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Find a Location

Taylor Chevrolet has 1 locations, listed below.

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    Business ProfileforTaylor Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1985

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    13801 Telegraph Rd, Taylor, MI 48180-4640
    BBB File Opened:
    1/1/1980
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Incorporated:
    1/1/1980
    Accredited Since:
    7/1/1985
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mark Montante, General Manager
    Additional Contact Information

    Fax Numbers

    • (734) 287-2123
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Today, 5/4/2022 I received a call from ***********************. She co-signed for me a car last year in August, 2021. In December, I was involved in an accident that totaled the car out. My insurance company paid most of the money to the lender ***************** Because I did not have GAP insurance, I was informed by ************** that I did have ****************** and that I would have to go back to my dealership (Taylor Chevrolet) and they would handle the remainder of the payoff. In January of 2022, I purchased another vehicle through Taylor Chevrolet and at this time, I did not need a co-signer. I was told at that time, that I didn't need to put down any cash and that the balance of what was owed **************, would be paid by Taylor Chevrolet by *************************. Today I received a call from *********************** stating that ************** contacted her and said she would be garnished $400+ for fees that were accrued by her (me because she was the cosigner). I just so happened to be at Taylor Chevrolet getting an oil change today when she contacted me and after I left the service department, I went over to see my dealer that had sold me the car (*************************). He did a little research and informed me that because ************** did not receive the check from the ****************** until March of 2022, the time that had lapsed was my responsibility and that I had to pay it. He told me at that time that I should have been checking with them regularly or paying them until the check was received. I was never informed that I should contact the financial institution after January to see if they had received their check. I knew that they had received the check from my insurance company because that was done during the purchase of the car in January. I paid my last car payment to Ally as informed to do by my insurance company (Liberty Mutual) and *****. When I drove off in January with my new vehicle, I was informed by ***** that I was all set, nothing else needed to be done.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    H

    5 stars

    12/03/2021

    I am submitting this review to thank ****** for her immediate and very thoughtful resolution to my concern. I couldnt be more happy with the outcome. She was super helpful and more than understanding towards my needs. THANK YOU ******!!!!

    Local BBB

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