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BBB Accredited Business since
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Major appliance parts
Central air conditioner parts
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A BBB Accredited Business since
BBB has determined that RepairClinic.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for RepairClinic.Com include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||7|
Type of Entity
Appliances - Major - Parts & Supplies Dishwashing Machines - Supplies & Parts Garbage Disposal Equipment - Supplies & Parts Microwave Ovens - Supplies & Parts Ranges & Ovens - Supplies & Parts Refrigerators & Freezers - Supplies & Parts Air Conditioning Supplies & Parts Water Heaters - Parts & Supplies Heating Equipment & Systems Cleaning & Repair Heating & Air Conditioning - Filters Appliances - Small - Supplies & Parts Washing Machines & Dryers - Supplies & Parts Vacuum Cleaners - Supplies & Parts Small Engine Repair Lawn Mowers - Sharpen & Repair Lawn & Garden Equipment & Supplies Internet Shopping Electric Motors - Supplies & Parts
Products & Services
RepairClinic.Com sells the following brand(s): Admiral, Airtemp, All major appliance brands., All major furnace and air conditioner brands., All major outdoor power equipment brands., Amana, Amana Commercial Microwave, Americana, Aprilaire, Arctic Air, Ariens, Arietta, Asko, Autoflow, Bemis, Bissell, Bolens, Bosch, Briggs & Stratton, Broan, Caloric, Carrier, Climatrol, Craftsman, Crosley, Dacor, Dirt Devil, Dixie Chopper, Dixon, Dynasty, E-Wave, Electrolux, Emerson, Estate, Eureka, Exmark, Fedders, Frigidaire, Gaggenau, Garland, GE, General, Gibson, Glenwood, Goldstar, Grasshopper, Gravely, Haier, Hampton Bay, Hardwick, Hitachi, Holmes, Honda, Hoover, HOP, Hotpoint, Huskee, Husqvarna, Hustler, Insinkerator, JC Penney, Jenn Air, John Deere, Kawasaki, Kelvinator, Kenmore, KitchenAid, Kohler, Lennox, LG, Litton, Lobb, Magic Chef, MasterCut, Maytag, Modern Maid, Montgomery Wards, MTD, Murray, Norge, Nutone, Panasonic, Quasar, RCA, Roper, Samsung, Samsung (from Maytag), Sanitaire, Sanyo, Scag, Scotsman, Sharp, Sinkmaster, Skuttle, Snapper, Speed Queen, Stens, Sub Zero, Sunray, Tappan, Tecumseh, Thermador, Toro, Toshiba, Trane, Troy-Bilt, U-Line, Universal, Walker, Waste King, Westinghouse, Whirlaway, Whirlpool, Wolf, Yard Machines, Yard-Man, York
RepairClinic.Com offers the following product(s): HVAC equipment parts & supplies, Lawnmower parts, Outdoor Power Equipment Parts, Outdoor power equipment parts & supplies, Repair parts and accessories
Method(s) of PaymentVisa, Mastercard, Discover, American Express, Diner's Club Mastercard, Check, Money Order, Cash (at walk-up counter only)
Refund and Exchange Policy365 Days. Period. TM
Alternate Business NamesRepairClinic, LLC RepairClinic.com, Inc.
48600 Michigan Avenue
Canton, MI 48188 (800) 269-2609 (734) 495-3079 Directions
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (800) 269-2609(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
|12/25/2013||Problems with Product/Service|
|11/12/2013||Problems with Product/Service|
|10/17/2013||Problems with Product/Service|
|9/6/2013||Problems with Product/Service|
|4/15/2013||Problems with Product/Service|
|8/12/2012||Problems with Product/Service|