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Tyler & Longview TX Serving 19 East Texas Counties

BBB Business Review

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This Business is not BBB Accredited

The Pence Group

Phone: (903) 566-7788Fax: (903) 566-6620View Additional Phone Numbers16480 F.M. 850, ArpTX 75750-4108

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BBB Accreditation

The Pence Group is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised The Pence Group's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

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BBB file opened: 08/13/1992Business started: 01/01/1984
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 711203 for this company.

Type: Insurance - State Department

Check License Status: http://www.tdi.state.tx.us 711203

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Bob Pence (Owner)Ms. Fran Pence (Co-Owner)
Business Category

Insurance Agents, Travel Agencies & Bureaus, Buses - Charter & Rental

Products & Services

This company offers healthcare ins./estate planning as well as travel and charter bus tours.

Alternate Business Names
For Him Christian Estate Planner, Christian Estate Planner, Pence, The Group, Wings Tour & Travel
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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.