BBB Business Review

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This Business is not BBB Accredited

Crown Kia

(903) 759-46672001 W Loop 281, LongviewTX 75604-2504http://www.crown-kia.com

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BBB Accreditation

Crown Kia is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Crown Kia's rating include:

  • Failure to respond to 5 complaints filed against business.

Factors that raised Crown Kia's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Guarantee / Warranty Issues1
Problems with Product / Service6
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Crown Kia

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/29/2002Business started: 01/01/1999
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Transportation M V D
125 East 11th Street
Austin, TX 78701-2483
(512) 463-8585
http://www.dot.state.tx.us

TxDOT Texas Department of Transportation
125 E. 11th Street
Austin, TX 78701
(800) 299-1700
http://www.dot.state.tx.us

BBB records show a license number of P41042 for this company.

Business Management
Principal: Ms. Imke Ragsdale (Controller)
Contact Information
Mr. Dan Pearson (Manager)Mr. Chris Rockett (Finance Manager)Mr. Wayne Simmons (General Sales Manager)
Business Category

Auto Dealers - New Cars

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.