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          Kelly Air Conditioning & Heating Inc. has 1 locations, listed below.

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            Business ProfileforKelly Air Conditioning & Heating Inc.

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 8/1/2000

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            4/11/1996
            Years in Business:
            53
            Business Started:
            1/1/1971
            Business Incorporated:
            1/1/1971
            Accredited Since:
            8/1/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Kelly-AC, Inc
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 4:00 PM
            Contact Information

            Principal

            • Mr. Todd Kelly, President

            Customer Contact

            • Ms. Stacey Hampton, Vice President
            • Mr. Todd Kelly, President
            Additional Contact Information

            Fax Numbers

            • (903) 839-3154
              Primary Fax

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jimmy S

            07/27/2021

            I tried very hard to work it out with the owner **** I had over 2,000$ of repairs done the ac would not work properly. He did not stand behind the work. He came out several times and was unable to fix it he told me he did not know ***** very well and needed to learn how to repair them. I just wish he would have told me that before I lost 2,300$ I had several other companies come out and they told me that the company that replaced the coils should stand behind there work and again I payed several hundred dollars more to be told that Kelley ac is responsible for the work. I spoke with **** several times trying to replace the whole system I even told him the other bids. When I asked him if we could use some of the money I recently paid he was hesitant and never responded back. I'm a senior and a vet and he never offered me any thing even under warranty. I feel like Kelley ac and **** have taken advantage of me and my family. I would never recommend Kelley ac to anyone. And I will be filing a complaint to the BBB. If he reaches out to me for some kind of a fair dollar amount I'm due. I will be fair in return. And change my review.company's should not be allowed to take advantage. Thanks for nothing **** the owner of Kelley AC in White House tx
            Services: Repair HVAC, Repair heating

            Kelly Air Conditioning & Heating Inc. Response

            08/10/2021

            We are very sorry Mr. ********** that you had a bad experience. We tried very hard to get your AC cooling with a new part, and you had another company out and dealt with the same issues. Our office was very handy giving you all the information you needed and replied back to your text even during non-business hours to help you. Per our last phone conversation when we gave you the quotes we took the labor off from the e-coil to apply onto the new system. We wish you the best!

            Customer Response

            08/10/2021

            You did not do anything for me your statement is a lie you charge me 2,100$ and ran beware of this company and the owner. They will steal from you and not care if you're a senior citizen they will pray upon you.

            Local BBB

            BBB Serving Central East Texas

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