What Does the Better Business Bureau Do?

Business Beat with Melanie Duquesnel, CEO of the Better Business Bureau of Eastern Michigan and the Upper Peninsula
June 03, 2014

Chris speaks with Melanie Duquesnel, president & CEO of the Better Business Bureau Serving Eastern Michigan, they discuss how to avoid destructive scams as well as the the bureaus efforts to recognized worthy businesses to help consumers.



  • Is the BBB a government agency?
  • How do the BBB ratings work?
  • How can a business join?
  • What does being a BBB Accredited Business mean?
  • Can you buy a better rating?

Listen to the interview here for those answers and more: