Better Business Bureau: Beware of $9.84 charge

The Better Business Bureau is warning consumers about a new scam that is popping up on credit card statements--but you might not even notice it!
January 28, 2014

Have you seen a charge of $9.84 on your credit card statement that you don't remember spending?

The source may be an unfamiliar website and when you check the web address, a generic landing page may pop up claiming to be "customer support." 

Recent victims have told the BBB that when they called the "customer support" line, they even had verbal confirmation that the charge would be canceled. 

According to the BBB, scammers are charging small amounts to stolen credit card numbers, hoping cardholders won't notice it. Most recently victims were charged $9.84, but savvy scammers will most likely change the amount now that it's been publicized. 

These scammers also expect the credit card companies won't go after such a small amount. 

If this happens to you, the BBB says to contact your bank to report the charges and request a new credit card. 

Once your card information has been compromised, scammers often return for more. 

The BBB offers these tips on reducing your risk of credit card fraud:

1. Report lost cards and incorrect charges promptly. In the United States and Canada if your credit card is lost, stolen, or used without your permission, you may be responsible for up to $50. If you report the loss before the card is used, you're not responsible for any unauthorized charges.  In addition, many cardholders are protected by zero liability policies set in place by credit card companies. 

2. Request a new card if you notice unauthorized charges. Fraudulent charges mean your card information has been compromised. Be on the safe side and request a new card.  

3. Never lend your card. And don't leave your cards, statements and receipts laying around your home, car or office.

4. Never sign a blank charge slip. Draw lines through blank spaces on charge slips above the total so the amount can't be changed.

5. Use caution when ordering online or over the phone. Always be cautious about disclosing your account number on the telephone or online unless you know the person you're dealing with represents a reputable company.

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