Overview
The BBB Serving Eastern Michigan & the Upper Peninsula is a non-profit organization with the purpose of promoting trust in the marketplace by assisting in the protection of consumers and businesses from fraud and unethical business practices.

In addition to its recognized dispute resolution services, the BBB maintains business reviews on the customer service history of more than 90,000 local businesses and provides consumer education materials on numerous topics.

The BBB provides its services free to the public and its service territory stretches across Eastern Michigan from Ann Arbor through Metropolitan Detroit, Lansing, Flint, upward to Alpena, and covers the entire Upper Peninsula of the state.