Business ProfileforMajic Window Company

2020 we were sold windows. It has been downhill ever since with over a year of no communication from the company regarding our concerns to finish the job. **** we have windows that arent installed correctly, have been pieced together with replacement parts, incorrect replacement parts. Multiple hours off work to be home from 2020-2022 to accommodate crews over to fix the windows. Foam over house, paint chipped on siding. We had a contract for $20 k windows. Good financing. Now interest rates are higher, the company likely wrote this off as a bad debt- we so not want the pieces together windows- we want to go with another company due to lack of customer service- poor customer service, concern this is how the ********************** operates and we do not want this for the next 20 years. We had one window fall out onto me with no help u til the next day two ******* ago- we also want our house fixed, siding fixed and everything to look professionally completed. We also recieved a fake legal letter with the same phone number to the legal department to the manager that called us- who was not an attorney. The windows are c*** locks dont work on most, cracked windows, bent screens, balancers incorrect, handle seal is cracked and broken, spray foam on outside they wont come off, j trim with foam on it, front visible caulk on wood and foam which ruins paint. We also want reimbursement for all our time off work for workers over at our home- as well as the agony of dealing with a poorly ran company like this- and we would like to go with another company at this point.