BBB Accredited Business since
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This company describes it's products or services as fiberglass windows, blown in insulation, seamless siding, acrylic tub walkin bathtubs, and shower enclosures
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A BBB Accredited Business since
BBB has determined that Majic Window Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||40|
|Total Closed Complaints||45|
Additional Complaint Information
The BBB met with the firm in April 2007 to discuss its complaints. The firm demonstrated a willingness to work with the BBB on any matters presented by the BBB.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Dept. of Licensing & Regulatory Affairs (f/k/a Department of Labor and Economic Growth)
P.O. Box 30018, Lansing MI 48909
Phone Number: (517) 241-9288
Type of Entity
Windows - Installation & Service Siding Contractors Kitchen & Bath - Design & Remodeling Fiberglass - Bathtubs & Showers Contractors - Flooring Roofing Contractors Floor Materials - Retail Organizing Services - Household & Business
Products & Services
Majic Window Company offers the following product(s): Walkin Bathtubs, Blown in Insulation
Alternate Business NamesMajic Window & Bath Majic Window Company, Inc.
When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.
Industry TipsContracts Home Improvement Comment
30580 Beck Rd
Wixom, MI 48393 (248) 668-9090 (888) 776-2542 (734) 762-9090 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
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Additional Phone Numbers
- (888) 776-2542(Phone)
- (734) 762-9090(Phone)
Additional Email Addresses
- - Customer Service
- - eQuote
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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|11/20/2015||Guarantee/Warranty Issues | Complaint Details Unavailable|
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|1/7/2015||Advertising/Sales Issues | Complaint Details Unavailable|
|10/8/2014||Problems with Product/Service|
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|2/16/2014||Problems with Product/Service | Complaint Details Unavailable|
|1/30/2014||Problems with Product/Service|
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Customer Reviews Summary