BBB Business Review

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BBB Accredited Business since

Majic Window Company

Phone: (248) 668-9090 Fax: (248) 668-2466 View Additional Phone Numbers 30580 Beck Rd, Wixom, MI 48393 View Additional Email Addresses http://www.majicwindow.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company describes it's products or services as fiberglass windows, blown in insulation, seamless siding, acrylic tub walkin bathtubs, and shower enclosures


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Majic Window Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Majic Window Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 31 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

31 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 4
Problems with Product/Service 25
Total Closed Complaints 31

Additional Complaint Information

The BBB met with the firm in April 2007 to discuss its complaints. The firm demonstrated a willingness to work with the BBB on any matters presented by the BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Majic Window Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 11, 1997 Business started: 02/01/1997 in MI Business started locally: 02/01/1997 Business incorporated 02/07/1997 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Licensing & Regulatory Affairs (f/k/a Department of Labor and Economic Growth)
P.O. Box 30018, Lansing MI 48909
Phone Number: (517) 241-9288

Type of Entity

Corporation

Contact Information
Principal: Mr. Allen Brooks, General Manager
Principal: Mr. Bart Rue, President
Business Category

Windows - Installation & Service Siding Contractors Kitchen & Bath - Design & Remodeling Fiberglass - Bathtubs & Showers Contractors - Flooring Roofing Contractors Floor Materials - Retail Organizing Services - Household & Business

Products & Services

Majic Window Company offers the following product(s): Walkin Bathtubs, Blown in Insulation

Alternate Business Names
Majic Window & Bath Majic Window Company, Inc.
Industry Tips

When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.

Industry Tips
Contracts Home Improvement Comment
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.