BBB Accredited Business sinceAdditional Locations
Phone: (866) 883-5586 Fax: (866) 883-5586 View Additional Phone Numbers
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This company offers a full range of advanced communication servicies, including video, high-speed internet and telephone.
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A BBB Accredited Business since
BBB has determined that Charter Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Charter Communications. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications.
Type of Entity
Business ManagementMr. Michael Henry, Customer Care Manager
Television - Cable, CATV & Satellite
Service AreaThe BBB serving Saint Louis, Missouri maintains a report on this company's headquarters location. Please visit http://stlouis.bbb.org
for details or call (314) 645-3300.
The BBB of Detroit & Eastern Michigan no longer processes complaints against this company. Any complaints are directed to BBB serving Saint Louis, MO for processing.
Prior to January 25, 2008 this company's complaints were handled locally. The following data represents complaints received by this BBB prior to January 25, 2008.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.