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Southfield, Serving Eastern Michigan & the U.P.

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This Business is not BBB accredited

ACN

Additional Locations

Phone: (248) 699-3314 Fax: (248) 489-5917 View Additional Phone Numbers 32991 Hamilton Court  ACN Consumer Affairs, Farmington Hills, MI 48334 http://www.integrity.com View Additional Web Addresses

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Description

According to the company, it markets long-distance, internet, wireless, satellite, and other telecommunications services throughout the United States to business and residential customers.  Also, digital phone service with video operating on company's own network.  As of May, 1994, the company has a network of approximately 17,000 Independent Sales Representatives. Some 38 Independent Sales Offices have been established around the country utilizing a cooperative marketing concept. The company supports the sales force with regional and national trainings. According to the company, ACN affiliated with LCI International in January, 1993. LCI International is a worldwide facilities based telecommunications company providing long distance and other telecommunications services to the business and residential markets.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for ACN include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for ACN include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

This report reflects national complaint activity.

Additional Information

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BBB file opened: November 19, 1992 Business started: 11/01/1992 in MI Business started locally: 11/01/1992 Business incorporated: 11/01/1992 in 0
Type of Entity

Corporation

Contact Information
Principal: Consumer Affairs
Business Category

Telephone Service - Long Distance Business Services - General Cellular Telephone Service & Supplies Telephone Communications

Alternate Business Names
A C N, Inc. ACN Communication Services Inc. ACN Communication Services, Inc. ACN Communications Services ACN Communications Services Inc. ACN Energy, Inc. American Communication Network, Inc. American Communications Network, Inc. Liza Lezotte, Legal Department
Industry Tips
Long Distance Telephone Service
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Types of Complaints Handled by BBB

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Additional Phone Numbers

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Additional Web Addresses

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