Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Knife Country, USA has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforKnife Country, USA

            Sporting Goods Retail

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            5/13/2005
            Years in Business:
            24
            Business Started:
            6/1/1999
            Business Incorporated:
            6/24/1999
            Type of Entity:
            Corporation
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/02/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered 3 knives on 7/22/2022 two of wich were advertised as Japanese damascus steel. When I recieved my order the two knives were counterfeit ******** steel. Laser etched to look like the real thing. I emailed customer support an received a reply saying that the knives were real japanese steel and my complaint was in valid. Being that the two knives only cist 60 dollars combined I was like whatever its a scam and replied that I was going to leave a poor review becouse I dud not receive the product that was descibed on their website. A few hours later I received a phone call from someone saying he owned the buisness and I was harrased. He was very rude and was saying im wrong and had no right to treat him poorly with a bad review. Point being knife country *** clearly sold me two fake ******** steel knives, and when I confronted them they called and harrased me about it.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William M

            08/10/2021

            Well I must say I got a tracking number very quickly I paid for the two day shipping unfortunately it does take them a little bit to ship the item but even though I can truly say I've gotten everything that I've ever ordered without a problem yes it's takes a week but no more than a week never had any problem with anyone that I spoke to but when I did have a problem they were quick to fix it and gave me a discount for the inconvenience and I've ordered hundreds of dollars worth of knives for these people and only had one knife come in broke but out of the 75 I ordered only one was broke and it wasn't that bad I can't complain but people were bitching about the shipping and it tells you right there it takes two to three days to process and then depending on what shipping you pay for it can take a week or more but like I said I have nothing but good things to say about these people they've always been good to me on the phone always got my items with no problems oh and PS if you're going to order on the weekend your order won't be processed till probably Tuesday or Wednesday because they're not open on the weekends and again like I said if you read everything then you understand how knife country works because they're not not a company that's open 24/7 or on weekends so read what they tell you and you'd have no problems with this company and again I cannot complain about anything because they have always been awesome to me so knife country is a great company to deal with an great customer services and just in case you guys do get to read this I would like to know if you could send me another one of the knives that I got broke it is China Made 300517 Celtic Linerlock A/O Red

            Local BBB

            BBB of Detroit & Eastern Michigan

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.