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BBB Accredited Business since

Living at Home Village

Fax: (734) 274-6030 View Additional Phone Numbers PO Box 970572, Ypsilanti, MI 48197 http://www.livingathomevillage.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Living at Home Village is a membership-based virtual retirement village. You stay in your own home and we bring the best of what you would experience in a high-end retirement community to you. All at a fraction of the cost. From grocery shopping to handyman services to caregiving, our members, volunteers and service providers work together to lower costs of service while keeping you safely in your home. Best of all, you or anyone in your family can take an active part in the village by volunteering or working for the village.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Living at Home Village meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Living at Home Village
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 20, 2013 Business started: 01/01/2010 in MI Business incorporated 04/13/2009 in MI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeffrey L. Collison x800, Owner
Contact Information
Principal: Mr. Jeffrey L. Collison x800, Owner
Business Category

Senior Citizens Service Organization Elderly/Senior Specialty Services Senior Housing/Living Senior Care Information and Resources Publishers - Magazine Community Service Referral Program

Products & Services

Living at Home Village sells the following brand(s): Living at Home Magazine, Living at Home Village

Living at Home Village offers the following product(s): Living at Home Magazine, Living at Home Village Membership for Homeowners, Living at Home Village Provider for Business Owners

Method(s) of Payment
American Express
Refund and Exchange Policy
There are no long term contracts. You may choose to upgrade, downgrade or stop your membership at any time.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.