BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Mr. Rooter include:
- 28 complaints filed against business
- Failure to respond to 26 complaints filed against business
- Advertising issue(s) found by BBB
- BBB does not have sufficient background information on this business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||28|
Additional Complaint Information
alleging dissatisfaction with the repairs made by the company.
Plumbers Plumbing Drains & Sewer Cleaning
Alternate Business NamesMr Rooter Mr Rooter Sewer & Drain Service Mr. Rooter Plumbing Mr. Rooter Sewer & Drain Mr. Rooter Sewer & Drain Cleaning Mr. Rooter Sewer & Drain Service
When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.