BBB Business Review
This Business is not BBB accredited
Big Brush Painting, Inc.
Phone: (248) 229-6366 Fax: (248) 629-9473 1121 N Main St, Royal Oak, MI 48067
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Big Brush Painting was a BBB Accredited Business for nine years. The business continued to display the BBB logo on its website after its BBB Accreditation lapsed. The Council of Better Business Bureaus considers the unauthorized use of the BBB logo to be a major violation of BBB advertising standards. BBB sent a letter to Big Brush Painting asking that the logo be removed from the company's website. A second request was sent on August 20, 2014. Big Brush Painting never responded. Per BBB policy, the business's BBB rating was revised to an F.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Big Brush Painting, Inc. include:
- Advertising issue(s) found by BBB
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
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When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.