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Southfield, Serving Eastern Michigan & the U.P.

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This Business is not BBB accredited

Big Brush Painting, Inc.

Phone: (248) 229-6366 Fax: (248) 629-9473 1121 N Main St, Royal Oak, MI 48067 http://www.metrodetroitpainters.com

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Big Brush Painting was a BBB Accredited Business for nine years.  The business continued to display the BBB logo on its website after its BBB Accreditation lapsed.  The Council of Better Business Bureaus considers the unauthorized use of the BBB logo to be a major violation of BBB advertising standards.  BBB sent a letter to Big Brush Painting asking that the logo be removed from the company's website.  A second request was sent on August 20, 2014.  Big Brush Painting never responded.  Per BBB policy, the business's BBB rating was revised to an F.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Big Brush Painting, Inc. include:

  • Advertising issue(s) found by BBB


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Big Brush Painting, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: November 11, 2005 Business started: 11/01/2004
Contact Information
Principal: Mr. Steve Streit, President
Business Category

Painting Contractors Plastering Contractors Floor Laying, Refinishing & Resurfacing Drywall Contractors Carpet Layers

Industry Tips

When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.

Industry Tips
Contracts Home Improvement Comment
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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