BBB Business Review

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This business is not BBB accredited.

Action Exterior

Phone: (248) 922-0100 Fax: (248) 674-5220 2850 Alliance Ste F, Waterford, MI 48328 View Additional Email Addresses http://www.actionexterior.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Action Exterior Painting was a BBB Accredited Business for just two years, then continued to display the BBB logo on its website.  All BBB logos are federally trademarked and can be used only by BBB Accredited Businesses.  BBB sent letters to Action Exterior Painting on September 11, 2014 and on October 1, 2014, asking that the BBB logo be removed from their website and any other advertising and marketing programs.  The business did not respond and the logo was not removed.  Because the Council of Better Business Bureaus considers the fraudulent use of the BBB logo to be a major violation of advertising standards, the BBB rating of Action Exterior Painting was reduced to an F.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Action Exterior include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Action Exterior include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Action Exterior
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 03, 2012 Business started: 01/01/2003 in MI Business incorporated 07/30/2009 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Licensing & Regulatory Affairs (f/k/a Department of Labor and Economic Growth)
P.O. Box 30018, Lansing MI 48909
Phone Number: (517) 241-9288

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brian Scott, President
Contact Information
Customer Contact: Ms. Michele Colombo, Office Manager
Principal: Mr. Brian Scott, President
Business Category

Painting Contractors Siding Contractors Roofing Contractors Carpenters

Industry Tips
Contracts Home Improvement Comment
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.