BBB Business Review

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This business is not BBB accredited.

The Office Connection

Phone: (248) 489-9240 Fax: (248) 489-9260 View Additional Phone Numbers 37676 Enterprise Ct, Farmington Hills, MI 48331 http://smartofficedeals.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

office products and equipment, computer supplies, office furnishings, breakroom supplies, janitorial supplies, school supplies, mailroom supplies, safety and security supplies, printing, promotional items, custom framed art, furniture repair and installation, space planning and design, electronic and toner recycling, shredding services, 50,000 item general line catalogue.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Office Connection include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Office Connection
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 2000 Business started: 08/01/1982 in MI Business incorporated 07/01/1982 in MI
Type of Entity

Corporation

Contact Information
Principal: Mr. Joseph Minc, President
Business Category

Office Supplies Paper & Document Shredding Janitors Equipment & Supplies Toner Cartridges Recycling - Computers & Other Electronics Office Furniture & Equipment Printers - Business Forms Promotional Products Printing Brokers Office Furniture & Equipment - Installation Interior Decorators & Designers Computers - Supplies & Parts

Products & Services

The Office Connection sells the following brand(s): balt, Basyx, bbf, DMI, Global, HON, Mayline, OFM, Safeco

The Office Connection offers the following product(s): computer supplies, maintenance and breakroom, office furniture, office supplies, promotional items, technology products

Method(s) of Payment
 Cash, Check, Corporate credit card, Visa, Mastercard or American Express.
Refund and Exchange Policy
All items are refundable or exchangeable within 30 days of purchase.  It is expressly understood that The Office Connection retains title to all furniture and equipment until paid for in full.  Items short shipped or damaged must be reported within 2 days of invoice date.  A restocking charge of up to 50% may be applied on any special order or returned merchandise.  All items must be returned in its original packaging.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.