BBB Business Review

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BBB Accredited Business since

Handle With Care Moving & Delivery

Additional Locations

Phone: (734) 677-2000 Fax: (734) 975-5360 4646 Freedom Drive, Ann Arbor, MI 48108 http://www.hwcmd.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

FULL-SERVICE COMPANY
*Moving: local, interstate, long distance
*Packing: packing, wrapping, custom, disassemble
*Unpacking: removal of goods, reassemble
*Storage: short term or overnight

FREE IN-HOME ESTIMATE
A moving consultant will be available to provide a FREE in-home estimate to obtain a more accurate quote. From there,  an office representative will call and email you an estimate promptly. 

WRAPPING & PACKING
Our professional crew will pad and shrink-wrap your furniture to prevent damage while being transported. In addition, our packing services include:
*?Self-packing where we provide all the materials
*Custom packing where we provide labor and materials
*Only fragile packing where your breakable and/or high value items are packed?

QUALITY OF SERVICE
It takes more than brawn to run a competitive moving company. It takes planning, scheduling, and prompt delivery of equipment.  It also takes quality staff with good judgment and experience to know how to ask the right questions and work carefully and efficiently. Our courteous, uniformed assistants pride themselves on their professional skills and on-premises conduct.

No matter what the season or scale of the project, most jobs are normally completed in a single day. If it is a large job, we can allocate more helpers and resources to speed up the action. If it is a small job, we can schedule it to fit in with other small moves. Our flexibility will be sure to meet your needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Handle With Care Moving & Delivery meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Handle With Care Moving & Delivery include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Handle With Care Moving & Delivery
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 06, 2000 Business started: 08/01/1992 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Service Commission - GENERAL
6545 Mercantile Way #7 P.O. Box 30221, Lansing MI 48909
http://www.cis.state.mi.us/mpsc
Phone Number: (800) 292-9555
Fax Number: (517) 241-6181

Contact Information
Principal: Mr. Ray Astani, Owner
Business Category

Moving & Storage Company Movers Moving Services - Labor & Materials Moving Supplies

Method(s) of Payment
Cash
Check
Debit
Credit (Visa, AMEX, Mastercard, Discover)
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.