BBB Accredited Business since

Morse Moving & Storage

Additional Locations

Phone: (734) 946-1717 Fax: (734) 485-0640 10049 Harrison  Ste 500, Romulus, MI 48174

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Morse Moving & Storage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Morse Moving & Storage include:

  • Length of time business has been operating
  • Response to 16 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 6
Guarantee/Warranty Issues 1
Problems with Product/Service 8
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Morse Moving & Storage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 18, 1986 Business started: 01/01/1987 in MI Business incorporated 01/01/1987 in MI
Type of Entity


Contact Information
Principal: Mr. David Morse, President
Business Category

Movers Storage Units - Household & Commercial

Alternate Business Names
Morse Companies, Inc. Morse Hahnenberg Moving & Storage Morse Moving Morse Moving International

Additional Locations

  • 10049 Harrison
    Ste 500

    Romulus, MI 48174


    2040 Traverse Field Drive

    Traverse City, MI 49686 (231) 947-7650 (248) 471-4561 (248) 616-2800 (248) 645-1330 (586) 296-1811 (734) 484-1717 (734) 665-5410 (800) 279-6055 (989) 772-2824 (734) 946-1717


    2374 Parkway

    Mount Pleasant, MI 48858

  • 27651 Hildebrandt Rd, Ste 100

    Romulus , MI 48174

  • 27651 Hildebrandt Road, Suite 100

    Romulus , MI 48174

  • 599 South Mansfield

    Ypsilanti, MI 48197


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/30/2015 Problems with Product/Service
9/16/2015 Problems with Product/Service
2/19/2015 Problems with Product/Service | Complaint Details Unavailable
2/9/2015 Billing/Collection Issues
12/12/2014 Problems with Product/Service
11/23/2014 Delivery Issues | Complaint Details Unavailable
10/14/2014 Guarantee/Warranty Issues
10/8/2014 Delivery Issues
7/18/2014 Problems with Product/Service
7/6/2014 Delivery Issues
3/20/2014 Problems with Product/Service | Complaint Details Unavailable
12/16/2013 Problems with Product/Service
10/13/2013 Delivery Issues
9/12/2013 Delivery Issues
5/1/2013 Delivery Issues
4/8/2013 Problems with Product/Service