BBB Business Review

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This business is not BBB accredited.

Eight Mile Road Moving & Storage, Inc.

Phone: (248) 919-0704 Fax: (248) 919-0708 View Additional Phone Numbers 31465 West Eight Mile, Livonia, MI 48152


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Eight Mile Road Moving & Storage, Inc. include:

  • 19 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Factors that raised the rating for Eight Mile Road Moving & Storage, Inc. include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 15
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Eight Mile Road Moving & Storage, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: March 30, 1992 Business started: 01/01/2010 in MI Business incorporated 02/18/2009 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U S Department of Transportation
400 7th Street, S.W., Washington DC 20590
Phone Number: (800) 424-9393

Public Service Commission - GENERAL
6545 Mercantile Way #7 P.O. Box 30221, Lansing MI 48909
http://www.cis.state.mi.us/mpsc
Phone Number: (800) 292-9555
Fax Number: (517) 241-6181

Type of Entity

Corporation

Business Management
Mr. Denis Rice, Owner
Contact Information
Principal: Mr. Denis Rice, Owner
Business Category

Movers Storage Units - Household & Commercial House & Building Movers

Alternate Business Names
8 Mile Road Moving & Self Storage 8 Mile Road Self Storage 9 Mile Road Self Storage A 1 Modern Moving & Storage Modern Moving Company
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.