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Find a Location

Shan Medical Equipment, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shan Medical Equipment, Inc.

      35818 Dequindre Rd Sterling Hts, MI 48310-4290

    • Shan Medical Equipment, Inc.

      8607 W Vernor Hwy Detroit, MI 48209-3420

    • Shan Medical Equipment, Inc.

      8607 W. Vernor HWY Detroit, MI 48209

    Business ProfileforShan Medical Equipment, Inc.

    Medical Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We carry a large selection of Durable Medical Equipment and Supplies to help aid in your daily care. From the simple thought of a reacher to help grab that item off that top shelf to a Power Wheelchair to help you with your daily activities in your home. You can turn to Shan Medical Equipment for all of your Medical Equipment needs.

    Products & Services

    Wheelchairs, Hospital Beds, Scooters, Power Wheelchairs, Wound Care, Orthopedics, Ostomy, Oxygen, Diabetic Meters and Supplies, Diabetic Shoes, Compression Socks

    Business Details

    This is a multi-location business.

    Find a Location

    Shan Medical Equipment, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shan Medical Equipment, Inc.

        35818 Dequindre Rd Sterling Hts, MI 48310-4290

      • Shan Medical Equipment, Inc.

        8607 W Vernor Hwy Detroit, MI 48209-3420

      • Shan Medical Equipment, Inc.

        8607 W. Vernor HWY Detroit, MI 48209

      Location of This Business
      35818 Dequindre Rd, Sterling Hts, MI 48310-4290
      BBB File Opened:
      11/22/2000
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Incorporated:
      7/14/1993
      Type of Entity:
      Corporation
      Business Management
      • Mr. Ali Al-Khafaji, CEO - Owner
      Contact Information

      Principal

      • Mr. Ali Al-Khafaji, CEO - Owner

      Customer Contact

      • Mr. Ali Al-Khafaji, CEO - Owner
      Additional Contact Information

      Fax Numbers

      • (586) 268-4746
        Primary Fax
      • (313) 843-9668
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Silva M

      1 star

      12/08/2022

      Horrible!! Horrible!! Please don't give your business to them the customer service is horrible I was waiting for my order over 2 month every time I call they say we are working on it and sometimes they say your doctor is not sending us your information I called the doctor and they proof to me that they have sent everything to them since day one so I called again letting them know that the doctor showed me they completed everything they hang up the phone!! I called again I asked her why did you hang up and she starts yelling at me and hang up the phone. I think the girls works their they steal the equipment's never dealing with them again.

      Shan Medical Equipment, Inc. Response

      12/09/2022

      In response to the comments above the customer was notified of the requirements that ******** has to allow them to receive the items ordered. With that being said they do not qualify and we have tried to discuss with the patient and all family members that are calling. It is not in our hands to qualify the patient they need to discuss this with the physician and their staff. We confirmed we did not hang up on the customer above they were transferred and in the transfer lost a connection.

      Local BBB

      BBB of Detroit & Eastern Michigan

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