BBB Business Review

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This business is not BBB accredited.

Shan Medical Equipment, Inc.

Additional Locations

Phone: (586) 268-4100 Fax: (586) 268-4746 View Additional Phone Numbers 35818 Dequindre Rd, Sterling Hts, MI 48310 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We carry a large selection of Durable Medical Equipment and Supplies to help aid in your daily care.  From the simple thought of a reacher to help grab that item off that top shelf to a Power Wheelchair to help you with your daily activities in your home. You can turn to Shan Medical Equipment for all of your Medical Equipment needs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shan Medical Equipment, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shan Medical Equipment, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 22, 2000 Business started: 01/01/1996 in MI Business incorporated 07/14/1993 in MI
Type of Entity


Business Management
Mr. Ali Al-Khafaji, CEO - Owner
Contact Information
Principal: Mr. Ali Al-Khafaji, CEO - Owner
Business Category

Medical Equipment & Supplies Hospital & Medical Equipment & Supplies

Products & Services

Shan Medical Equipment, Inc. sells the following brand(s): Aetrex, DeVilbiss, Drive, FLA, Invacare, Jobst, Medline, Pride, Respironics, Sunrise Medical

Shan Medical Equipment, Inc. offers the following product(s): Compression Socks, Diabetic Meters and Supplies, Diabetic Shoes, Hospital Beds, Orthopedics, Ostomy, Oxygen, Power Wheelchairs, Scooters, Wheelchairs, Wound Care

Method(s) of Payment
Insurance, Credit Card, Cash, and Check

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.