BBB Business Review

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BBB Accredited Business since

Green Giant Lawn Enhancement, LLC

Phone: (586) 323-0200 Fax: (586) 323-3308 View Additional Phone Numbers 52759 Lembke Dr, Utica, MI 48315


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Description

Sprinkler system installation and service;Hydroseed; Sod; Lawn Management; Snow Removal; Grading; Holiday Lights; Landscape Lights


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Green Giant Lawn Enhancement, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Green Giant Lawn Enhancement, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Green Giant Lawn Enhancement, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 2004 Business started: 01/01/1999 in MI Business incorporated 01/20/1999 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Agriculture - Michigan
Food Division, P.O. Box 30017, Lansing MI 48909
Phone Number: (800) 292-3939

Type of Entity

Limited Liability Company (LLC)

Contact Information
Principal: Mr. Phil Brecht, Owner
Business Category

Lawn Maintenance Fertilizers Lawn & Garden Sprinkler Systems Snow Removal Service Landscape Maintenance

Products & Services

Green Giant Lawn Enhancement, LLC sells the following brand(s): All brands

Method(s) of Payment
Cash, Check, Credit Card
Refund and Exchange Policy
One year parts and labor warranty on all newly installed sprinkler systems, assuming the system is winterized by Green Giant. 90 day warranty on service work.
Alternate Business Names
Green Giant Lawn Enhancement
Industry Tips
Lawn Care
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.